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Online Resource
Did you know that you can make payment arrangements online? Learn how you can request payment arrangements through My Energy Center, our free, online account management service.
Find out moreOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
We have discount programs that may help you save on your energy bill and provide no-cost, energy-efficient home improvements like a smart thermostat or even a refrigerator. Applying is quick, easy, and confidential.
Check to see if your household qualifies by visiting sdge.com/assistance.
Online Chat
Chat with usOnline Resource
Visit our CARE pages to learn moreOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
We do not offer military discounts. You may qualify for other programs that can help you save on your energy bill.
Check to see if your household qualifies by visiting sdge.com/assistance.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Ways to Pay Your Bill
We offer a variety of options for paying your bill.
Online Chat
Chat with usLearn how much and when you use energy with My Energy Center.
- View your bill to date and projected bill
- Review your energy use by day, month, and year
Online Chat
Chat with usContact us
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Go Paperless
View current & prior bills online. It's safe, secure & reduces your carbon footprint. Go to My Energy Center
Online Chat
Chat with usOnline Resource
Visit my energy billOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
If you are having difficulty paying your bill, we offer payment arrangements and assistance programs to help you manage your bill.
Learn more about payment arrangementsLearn more about customer assistance programs
Online Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Return of Deposit
A deposit is returned with interest after 12 consecutive months of service from the date your deposit was paid in full, if there were two or fewer late notices during the past 12 months.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Visit the career centerTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
View our Career FAQsOnline Chat
Chat with usOnline Resource
Create a new passwordOnline Resource
Receive your User IDTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Register onlineTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Learn about rebatesTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Learn about rebatesTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
If you have an electrical or gas emergency, call us at 1-800-411-7343.
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Did you know? You can schedule your Start, Stop and Move requests online. Select your date, set up your appointment and provide some additional information. It’s that easy.
Schedule request nowOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Did you know you can print a letter of credit history or residency online? Just enter your account number and service address ZIP code.
Print Letter of Credit History now
Print Letter of ResidencyOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Did you know? You can schedule an appliance check-up online. Select your date, set up your appointment, provide some additional information. It's that easy.
Make an appointmentTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
To have your bill mailed to an address other than your service address, download and submit our simple form from our web site. There are other options available as well.
Find out about changing your addressTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
We offer payment by credit card (Visa and MasterCard) through BillMatrix, an independent service provider.
Online Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Report a street light problem using our online form. It only takes a few minutes to complete.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Telephone
If you have a question or concern regarding trees near SDG&E power lines or poles, please contact our Customer Service Center for an evaluation at 1-800-411-7343. If you have a life-threatening emergency call 911.
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
If you have suffered a loss or damage due to service interruption and believe we may be responsible, you can submit a claim which will be investigated and evaluated on a case-by-case basis. Please note that we will not be liable for failure to deliver gas or electric service to our customers due to circumstances beyond our reasonable control, such as weather conditions, damage by third parties or other intervening damage to our facilities.
Find out more about submitting a claimTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
If you have Internet access, refer to our outage map for estimated restoration times.
Online Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Using a small standby generator for electricity during an outage can keep your home and business running smoothly. Visit our Choosing a Generator page for information on your options, videos, safety considerations, tips, etc. to consider before buying.
Online Resource
System upgrades are necessary to improve your service. If you'll be affected by a planned outage, we'll send you a letter in advance so you can prepare.
Find out more about planned outagesOnline Chat
Chat with usTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Because an electrical emergency can happen at any time it always pays to be prepared. Visit our Outage Preparedness page for a list of the simple things you should keep on hand.
Find out more about preparing for an outageTelephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
Mon-Fri, 7:00 a.m. to 8:00 p.m. and Sat 7:00 a.m. to 6:00 p.m.
Online Resource
Whether you are considering an electric vehicle (EV) or are already have one, visit our electric vehicle page to learn more about EVs, incentives and more.
Online Chat
Chat with usOnline Resource
Whether you are considering solar or are already a solar customer, visit our solar pages for more information and resources to help you understand your bill.
Online Chat
Chat with usOnline Resource
SDG&E isn't the only electricity provider in San Diego and Orange County. While we are responsible for the delivery of electricity and other services, there are other providers, known as Community Choice Aggregators (CCAs), in the region that purchase electricity on behalf of homes and businesses.
Online Chat
Chat with usOnline Resource
Find more information about your Community Choice Aggregators (CCA) electric generation provider and the role they play in getting you the electricity you need